Lead large Infra projects, including the design and deployment of new IT Infra systems and services
Define next gen IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions
Lead implementation and augmentation of BCP & DR as per the organizational needs
Experience with framing policies, processes and procedures for IT Infrastructure
Maintain and manage all existing IT infrastructure including hardware, Office 365, OS Windows, Linux etc
IT networks, storage, Data Centre, Cloud Infrastructure (Azure / AWS), End points etc.
Monitor performance of information technology systems to drive cost and productivity levels, and to make recommendations for improving & standardization of the IT infrastructure
Assess vendors and develop test strategies for new hardware and office automation software
Testing, troubleshooting, and modifying information systems so that they operate effectively
Hands on experience with troubleshooting hardware and office automation software issues related to internal IT
Accountable for building and maintaining a high performing team
Achieve & maintain high Employee Engagement within the Infrastructure & Operations function
Achieve & maintain high customer satisfaction on services provided by Infrastructure & Operations function
Management reporting and dashboards for predictability & performance
Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
Remaining up to date with advances in technology and industry best practices.
Prepare budgets for both operations as well as for new initiatives
Ensure completeness of documentation
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