Full Job Description
Monitoring and maintaining Acsia’s IT Infrastructure devices and its components
Install, set up, configure, and maintain Microsoft Windows/Linux operating system (server and desktop) database and hardware according to the overall objectives of the IT Department as well as Acsia’s Business plans
Implementing security protocols and procedures to prevent potential threats
Execute security checks on all systems
AD Group policy to hardening security standards for domain-connected machines
Design the system infrastructure solutions and evaluate current systems to secure best practices and balance them with international standards like CIS (Centre for Internet security), and NIST policy and procedures align with Organization standards.
Real-Time IT Infra monitoring by using the Network Management Systems
IT Infra-related Asset inventory documentation and Management
Started controlling the spent-on license, and Keep track of the subscription to make sure the subscriptions are renewed on time
Developing data retrieval and recovery procedures
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Performing diagnostic tests and debugging procedures to optimize computer and Server systems
ME Service desk Plus and Desktop Central – Administration and Management
Creating, Managing, and maintaining the file servers
Administrating and Maintaining O365/M365 Exchange
Administration and Maintaining of SharePoint
Creating user accounts and performing access control
SVN Administration and Management
Prepare & maintain documentation and technical specifications for planning and implementing new or upgrades to IT infrastructure
Responsible for capacity, storage planning, and database performance
Documenting processes, as well as backing up and archiving data
Keeping up to date with advancements and best practices in IT administration
Take part in various meetings, training sessions, and seminars as required
Consult with Director – IT and other departments as required
Supervising and mentoring employees on new systems and their usage, as well as providing IT support
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