Roles and Responsibilities Dear Candidate,
Greetings from ACT Fibernet, we are hiring Freshers for Field Network Engineer in Chennai.
We are conducting a Mega One day walk in drive on 12th March 2021 at our Head Office in Chennai, request you to go through the complete and Field Training details before walking in for interview.
Interview Details:
Interview Dates: 31-01-2022 TO 05-02-2022
Walk in Timing: 9am – 1Pm
Venue: Atria Convergence Technologies
10th Floor Block No.94, MRC Nagar,
Raja Annamalai Puram, Chennai, Tamil Nadu 600028
JOB TITLE: Field Network Engineer
Reporting to : Team Leader Service Delivery
Function Name :Service Delivery
Purpose of the Role:
Responsible for 100% customer Service and maintenance of network element on field in the designated area
Language preferred English and Tamil
Role Description:Key Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through relevant application and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level
Key Result Areas:
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organization
Recruitment Specifications:
Education
1. Graduate/Diploma/ITI holder in any discipline
2. Hardware & Networking, MCSE and CCNA preferred
Year of Passing : 2018, 2019 and 2020 only.
Work Experience:
FreshersExperiences(0-5years)
Immediate joiners are preferred.
Mandate:
1. Must be flexible with timings and rotational week offs
2. Age should be below 24
3. Candidate Must have the following documents, without which will not be considered
a. 10th marksheet
b. 12th marksheet or
c. Diploma / ITI / Graduation marksheet
d. Pan Card
e. Aadhar card (Front & Back)
f. Driving License
NOTE: Documents submitted should be true and factual, any fake documents/details found in the information provided will lead to termination from services with immediate effect. All the information provided by you will go through company’s background verification process
Position Details
SKILL DEVELOPMENT CENTRE – NETWORK ENGINEER
Requirement Details Applicable only for Male Candidates
Position Name
Trainee
Training Venue
Chennai
Duration
15 days
Nature of Job
Field Network Engineer
Qualification
Diploma & ITI (ECE, EEE and CSE)
Other courses (not mandatory)
Decent knowledge on Networking & Should be interested in Field role
Language Preference
Tamil & English
No. of Open Gaps
50 nos.
Two-wheeler
Must at the time of joining
Documents to be available at the time of interview
Driving License/LLR, PAN Card/PAN acknowledgement, Adhar,10th , 12th mark list, highest qualification certificates
Documents to be available at the time of joining (originals)
Driving License/LLR, PAN Card/PAN acknowledgement, Adhar,10th , 12th mark list, highest qualification certificates
Levels of Interview
Level 1
HR Round
Level 2
Functional Manager
Employment Module
All the shortlisted candidates from the above 3 levels of interviews shall be put under 15 days training wherein they will be undergoing both classroom and field training. Post completion of 15 days, All the trained candidates will be assessed with Written test, Viva & Practical. Those who clears the test, shall be on-boarded as Network Engineer in ACT Fibernet, Chennai location(based on open positions only) with a CTC of 2.15 Lakhs p.a. for Network Engineers. People who fail to clear the assessment shall not be considered further for employment with ACT. Most importantly, Training letters shall be provided to all the shortlisted candidates for the SDC training. Offer letter for the ONROLL job of Network Engineer will be provided after successful completion of training.
Thanks & Regards
ACT HR Team
Role:Service Engineer Salary: Not Disclosed by Recruiter Industry:Telecom / ISP Functional Area:Customer Success, Service & Operations Role Category:After Sales Service & Repair Employment Type:Full Time, Permanent
Key Skills
fiber maintenanceNetwork EngineerECEpreventive maintenanceTroubleshootingcable layingfault repairfiber splicinggiga fiberfiber enigneerinstallationfiber activationSwitch Configurationnetwork maintenancecrimpingccnadeployment
Education UG:Any Graduate PG:Post Graduation Not Required Doctorate:Doctorate Not Required
Company Profile
ACT Fibernet
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers. Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes: Fibernet (Internet over Fiber Optics) Digital TV HDTV About We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We are currently the largest fiber broadband services provider in the wired broadband category, and the largest non-telco ISP in the country.
Company Info
X
Contact Company:ACT Fibernet Website:http://jobs.actcorp.in
Job Detail
Job Id
JD2325966
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Chennai, Tamil Nadu, India
Education
Not mentioned
Experience
Year
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