Role
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative.
Handle business-critical IT tasks and systems administration.
Develop and execute disaster planning and maintain data backups.
Research and evaluate emerging technologies, hardware, and software.
Track and maintain hardware and software inventory.
Information Security and Cybersecurity:
Establish and enforce security policies, procedures, and standards to protect the organization’s data and information.
Conduct regular security audits and risk assessments to identify potential vulnerabilities.
Implement and manage cybersecurity measures to safeguard against cyber threats and attacks.
Respond to security incidents, conduct investigations, and implement corrective actions.
Qualification
Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
Proven experience as an IT Manager or similar role, with at least 3+ years of progressive management experience.
Strong technical knowledge of IT systems, including hardware, software, networking, and security.
Excellent leadership, communication, and problem-solving skills.
Deep knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring.
Project management experience, with the ability to prioritize and manage multiple projects simultaneously.
Familiarity with ITIL or other IT service management frameworks is a plus.
Industry certifications (e.g., ITIL, PMP, CISSP) are advantageous.
Ability to work under pressure and meet deadlines in a dynamic environment.
Location: Kochi, Kerala
Experience: 3+yrs
If you fit the above description, we would love to connect with you!
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