Job summary
Amazon Robotics is looking for new colleagues to join our new Robotics support team in Hyderabad, India, who possess a blend of customer-facing and technical skills.
This role requires a unique combination of leadership skills, creativity and technical acumen to lead and grow a new team of technical support engineers. Successful candidates must have excellent English communication skills, both written and verbal; strong ownership, customer obsession and a passion for hiring and developing the best technical talent.
As parts of ARTS (Amazon Robotics Technical Support) your responsibilities will include :
To be successful in this role you will have to :
Location: This is a hybrid role – you are expected to come into the local Hyd13 office at minimum on Tuesday/Wednesday/Thursday and can work from your home office Monday and Friday.
Shift: Standard work week Monday-Friday, 7:00am-4:00 pm/8:00am-5:00 pm IST is preferred. Any “manager-on-call” duties towards high severity incidents will be during your standard working hours.
Experience in Enterprise SAAS/On-Premise Application Support
AWS, Unix, SQL technical skills
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