ADCI Karnataka Looking for IT Program Manager, OpsTech IT Deployment Planning at Bengaluru, Karnataka Full Time

• 3+ years experience in program or project management
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years experience working cross functionally with tech and non-tech teams

Job summary

Amazon OpsTech IT Deployment Planning team is looking for a IT Program Manager for our Deployment Planning function. OpsTech IT Deployment Planning function is responsible for planning all IT infrastructure programs focusing on technology migrations, new solution deployment, change in existing infrastructure solution, new product introduction and customer initiated programs.

As an IT Program Manager, this global leadership role is responsible for complete planning, scoping, creating whitepapers for capital funding approval, setup gated reviews, engage with stakeholders for validation/approval, estimate field efforts, secure funding, initiate procurement and ensure delivery of equipment at site for deployment execution for both lifecycle and customer programs. This position will own end to end planning of IT programs working with infrastructure engineering, OEM, supply chain, service delivery, field IT and customers. This role is expected to work with partners and determine the need for product certification, changes in new deployment and changes to bill of material.

As a program manager you are expected to do the prioritization based on business impact analysis score, and risk costs (of not doing infrastructure program), entitlement and alignment with operations/leadership goal. This team owns:

• triage between infra engineering, supply chain, service delivery, InfoSec and IT planning to address the existing gaps by including all details in the whitepaper before we approach business finance for funding approval.

·

• review of mechanisms to have accurate scoping, validation, ensure engineering readiness, deployment readiness, supply chain readiness for equipment delivery and field team readiness with necessary resource forecasting.

·

• prioritization of programs based on InfoSec mandate, business continuity, and criticality of the infrastructure, solutions and products in field that are not supported by either supplier or engineering.

Key job responsibilities

• Detailed scoping for IT infrastructure deployment programs and validation of scope with stakeholders
• Identification of right bill of material working with engineering and functional owners
• Effort estimation and deployment schedule preparation
• Setup programs in project management systems, tracking and reporting -Budget planning and equipment ordering
• Equipment delivery tracking
• Advanced degree

·

• 8 years of experience managing IT infrastructure projects from initiation to closure

·

• Strong oral and written communication skills

·

• Ability to successfully manage cross-functional projects involving multiple stakeholders and varying levels of management

·

• Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies – Experience with procurement of IT equipment

·

• Experience as a leader and mentor for project teams in a matrixed environment

·

• Experience in distribution, manufacturing, logistics, or other warehouse environments

·

• Proficiency with MS Project, Excel, and SharePoint – PMP Certification

·

• Experience managing conflict, escalations, negotiating compromise and influencing others and problem solving.