AddRec Solutions Looking for Salesforce-IT Manager at Mumbai, Maharashtra Full Time

Requirement – Certified in SFDC.

Key Responsibilities

· Creation of BRD(Business Required Documents) by understanding the project requirement used for implementations and using Apex data loader for Uploading, Upserting bulk or single data in SFDC

· Creating Functional Specification Documents

· Customization of Forms and SAP & SFDC Reports.

· Documenting Test Scripts to carry out the different scenarios pertaining to the technical object in scope of test.

· Carrying out System Integration Testing SIT and User Acceptance Testing UAT

· In case of Conversion projects Data Mapping between Legacy and SAP

· Testing of the Conversion Programs and Conversion Unit Test/ Validation test for these programs.

· Logging Change Requests for enhancement in the project functionalities

· Performing System Administration Activities in SFDC.

· Production Support, Raising of production issue/tickets reported by users in
SFDC.

Support BAU processes on system

· Ensure timely support notifications are sent out to IT by the team & follow ups made so that issues are resolved within SLAs defined/agreed with IT

· Address concerns of associates & customers facing technical/functional challenges while using CRM

Job Type: Full-time

Schedule:

Application Question(s):

• Do you have Certification of Salesforce?