Adobe Hiring For Magento Consultant at India Full Time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The role is to provide ongoing client technical consultation on Cloud and Magento application tools, optimizations, and solutions. This role will include advising merchants, external developers, and internal teams to ensure successful site launches and ongoing site stability for Magento Cloud customers. Along with technical consultation, the CTA’s role includes educating Adobe Customers on how existing and new product features and functionality work and addressing product-related questions and technical challenges.What you’ll Do

• Act as a lead point of contact for any customer engagement.
• Build trusted advisor relationships with our Clients & Implementation Partners.
• Ability to exhibit value to Customers & Partners adapt and scale in their maturity roadmap.
• Always representing Magento (work product, communications, presence) expertly in both client and team situations.
• Keeping abreast of technology evolution, new solutions, proactively research, and stay ahead of the curve, continuously drive self-development of new skills, and improvement of existing skills.
• Defining the operational processes to deliver consistent value to merchants and partners.
• Helping define the DevOps processes with customers for deploying and maintaining solutions within the Magento Cloud environment.
• Evaluating analytics from customer cloud environments to make recommendations for improvements and optimization.
• Developing and maintaining effective and positive working relationships with team members.
• Solve and reproduce the technical problems reported by customers and define workarounds.
• Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
• Communicate proactively and optimally to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
• Provide advisory to key collaborators with industry standard methodologies & recommendations throughout the implementation process.
• Interact frequently with Client/Implementation Partner teams – marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
• Lead Customer expectations appropriately and keep projects on schedule and within scope.
• Handle multiple client engagements simultaneously.
• Work and collaborate with Adobe internal teams and Client/Implementation Partners.
• Technical writing and PowerPoint presentation creation.

AdditionalResponsibilities:

• Work and collaborate with other project peers, technical experts, project managers and Client/Implementation Partners.
• Enable existing/new team members with new product features, project-based findings and support with any issues or queries.
• Participate within the Adobe technical community to develop and share standard methodologies and processes.
• Create and/or demonstrate strong processes and standardized templates to deliver better quality and timely delivery.

What you need to succeed

• Extensive experience in PHP, JavaScript, or other languages.
• Extensive experience in Design Patterns and Application Lifecycles.
• In-depth knowledge of Cloud concepts and experience with different Cloud services.
• Solid foundation in DBMS (e.g., MySQL, Oracle, MS SQL).
• Experience with Version Control Systems (SVN, Git, etc.).
• Knowledge of DevOps (e.g., CICD, Webhooks).
• MySQL optimization experience.
• Experience with web services (SOAP, REST, XML-RPC).
• Experience with XML, HTTP, and HTML.
• Experience with UNIX-like systems.
• Experience to Configure, debug, demonstrate experience on New Relic & Magento Business Intelligence
• Knowledge of web servers: Apache/NGINX.
• Knowledge of requirements discovery and UML analysis for Magento 2.
• Experience with high load systems with a specialization in system monitoring and optimization.
• Experience in working with CDN’s.
• Familiarity with network services (e.g., FTP, SFTP, SSH, DNS, SMTP, and similar technology).
• Experience with distributed memory object caching systems (Memcache).
• Competence in building and architecting large-scale server applications in a distributed environment.
• Proficient in English (additional language capabilities will be viewed favorably).
• Ability to demonstrate effective communication, presentation, and conflict resolution skills. All while maintaining a positive demeanour towards customer success at all times.
• Ability to explain and present concepts to technical and non-technical audiences alike, including high-level decision-makers.
• Ability to be flexible and maintain attention to detail while multitasking and meeting multiple project target dates.
• Self-motivation, proactivity, and ability to excel in an environment with limited supervision.
• Solid experience in problem analysis and resolution of technical problems.
• Experience making pitches in front of various Client-side audiences.
• Exceptional organizational, presentation, and communication skills – both verbal and written.
• Must be self-motivated, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solutions-oriented attitude.
• Demonstrated ability to learn quickly, be a teammate, and handle change optimally.
• Preferably a degree in Computer Science or Engineering

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.