Adobe Hiring For Senior Product Business Consultant at Bengaluru / Bangalore ,  Full Time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Business Consultant position is a client-facing role, requiring deep business knowledge combined with a flare to tease out insights from digital/web analytics data to drive key business metrics and personalization.
Business Consultants works with clients and, internal sales/solution teams and technical consultants to understand their client’s unique business requirements, guide technical consultants and help clients achieving their strategic goals (primarily related to their digital strategy).
In addition, consultants help clients across all the phases of their digital analytics life cycle and support them effectively in getting value out of their Adobe Analytics & Target implementation. Though not a technical position, having prior digital analytics testing and personalization experience & candidates with a value and business outcomes bent of mind would be preferable.
Responsibilities:

• Gain an in-depth knowledge of a client’s website architecture, online business model, and online marketing strategy
• Help narrow down problem statements for the client through research of client website, financial reports, client interviews and industry insights
• Help Prioritize issues, use cases and analysis based on impact and feasibility.
• Make recommendations based on analysis and industry driver to impact customer’s digital strategy
• Gather, document and help form/guide client business requirements, key performance indicators and other functional requirements
• Support internal technical consultants, client’s developers and third parties throughout the implementation process from a business perspective
• Support clients in their reporting, dash-boarding and ad-hoc analysis requirements
• Use web analytics tools like Adobe Analytics, Adobe Target and other tools like Excel to derive insights out of omni-channel digital data based on client’s reporting, testing, personalization & ad-hoc analysis requirements
• Identify customer pain points and ideation for improving user engagement on digital channels
• Identify key business impacting use cases, prioritize them and build a roadmap of the use cases. and Also support to set up campaigns using the Target tool.
• Build detailed wireframes and manage their creative production in order to accomplish testing goals
• Chalk out analytics maturity phases and help clients to move up their analytics maturity curve, thus maximizing the value from Adobe Analytics tools
• Should be adept with Microsoft Office suite for creating and communicating the analyses/strategies to the client
• Should be the primary business owner of Adobe Analytics & Target implementation across different customer touchpoints
• Interact frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executives
• Manage multiple client engagements simultaneously
• Manage customer expectations appropriately and keep projects on schedule and within scope
• Become an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businesses
• Work to educate clients on the best practices in relation to their specific industry and key business requirements
• Keep accurate daily records of client billable time

Additional Responsibilities:

• Act as the business owner and key strategic consultant for the clients
• Innovate with different approaches for business analysis and should not hesitate to explore new and challenging areas like using advanced analytics to solve customer’s unique problems
• Build business relationships with Adobe Consultants & Partners maintaining the highest level of professionalism.
• Support additional team members by mentoring and teaching

Work closely with the technical consultants to ensure implementation best practices are followed and optimize the implementation, if needed.