Advanced Micro Devices, Inc Looking for ServiceNow Systems Administrator 2 at Hyderabad, Telangana Full Time

Overview:
WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.

AMD together we advance_

Responsibilities:
ServiceNow System Administrator 2

THE ROLE: AMD is seeking a ServiceNow Administrator with 1-3 years of experience to join our team. The ideal candidate will be responsible for configuring, administering, and maintaining our ServiceNow instance. The candidate will collaborate with various teams within the organization to identify and implement ServiceNow enhancements and improvements. The candidate will work to ensure that ServiceNow is being utilized efficiently and effectively across the organization.

KEY RESPONSIBILITIES:
Configure, maintain and administer the ServiceNow instance.

Develop and maintain ServiceNow workflows, forms, reports, and integrations.

Collaborate with various teams to identify and implement ServiceNow enhancements and improvements.

Perform regular ServiceNow updates and patches.

Monitor ServiceNow performance and make necessary adjustments to optimize performance.

Provide support and troubleshooting assistance to ServiceNow users.

Participate in ServiceNow projects as needed.

Create and maintain documentation of ServiceNow processes and procedures.

Train new and existing ServiceNow users on the platform.

Stay up-to-date on new ServiceNow releases and functionality.

PREFERRED EXPERIENCE:
1-3 years of experience administering and configuring ServiceNow.

Knowledge of IT Service Management (ITSM) best practices and processes.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

ServiceNow Certified System Administrator certification.

ACADEMIC CREDENTIALS:
Bachelor’s degree in Computer Science, Information Systems, or a related field.

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Qualifications:
Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.