Agilent Technologies, Inc. Looking for IT EAS Corporate Apps MTC Manager at Gurgaon, Haryana Full Time

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

As the Corporate Applications MTC (Mendix /Test Center / Compliance) Manager, you will be part of a high performance EAS Corporate Apps IT team chartered to manage solutions & support of Mendix Applications, Applications compliance & managing Enterprise Test center activities.

In this role, you will lead the Global Corporate Apps MTC team with employees currently located in Singapore and India. You will have significant interaction with Agilent IT management, Agilent business & functional teams along with external partner organizations. Your primary accountabilities will include

Application ownership: On-going management of Agilent’s Mendix platform solution & support catering to both business and IT functions

Own Agilent’s Mendix Center of Excellence. Manage cross functional engagement and own Mendix Roadmap for the organization. Deliver new Mendix applications by IT team as well as by working with business SME’s through citizen development model.

Manage 24×5 Polaris & Mendix applications operations. Ensure your and team’s availability to resolve critical P1 issues with timely RCA’s. Willing to work long stretched global hours with flexibility to adjust work timings on need basis

Ensure compliance of Mendix Apps with IT Architecture, Security, SOX, and other controls

Manage Compliance & audit management services for Key Agilent IT Enterprise Applications that require ongoing monitoring and audit readiness.

Manage Applications Enterprise Test Center (ETC) operations. Ensure continuous delivery of multiple enterprise programs by ETC teams providing testing support, platform & automations.

Ensure compliance to release management, Incident management, Problem Management processes & SLA’s

Escalation management & prompt stakeholder communication for critical business impact issues

Identify and Improve Support Services by working with other IT towers, partners and business functions

Organizational Leadership: of a worldwide team to deliver Application development and support services for the Corporate Apps applications & environment

Lead people to achieve results. Provide effective people management/leadership in alignment to IT Apps organizational priorities

Provide constructive, challenging and positive environment where people can reach and grow toward their full potential.

Hire, retain and develop Agilent talent within the organization

Document clear accountabilities and development plans for every employee; Foster a culture of innovation and continuous improvement; establish a work environment with strong employee engagement, clear and quick decision-making, and a focus on customers.

Manage Change:
Ability to deal with change, tolerate ambiguity and flexibly lead teams in a dynamic environment

Creates an environment that supports and encourages constructive resolution

Identifies and removes barriers

Financial & Vendor Management: Complete ownership of multiple licensed contracts, timely renewals & contracted application management services with an annual budget of more than $ 4 Million USD

Vendor selection and management for Mendix platform, ETC and Apps Compliance in an outsourced environment

Technology and Subject Matter Acumen

Demonstrated hands on technology experience in at least one of the following areas – Enterprise Applications, Identity Management, Applications Compliance, Applications Testing Management.

Extensive experience working with outsourced delivery organizations for any of the above platforms / COE’s

Strong understanding of IT Application Management principles & architectures

Leadership and Influencing

Strong leadership & organizational skills with the ability to deliver in a fast-paced, results driven environment.

Demonstrated courage to make difficult decisions, accountable, ability to lead & align an organization and drive for results.

Ability to influence at all levels of the organization within IT and with business partners

People Management

Experience managing hybrid teams of internal staff and outsourced managed service providers

Ability to lead people to achieve results along with capability to build organizational capability

Sold judgment and management skills to effectively deal with people’s needs/issues. Demonstrated capability of leading conflict resolution

Hires, retains and develops top talent (provides ongoing feedback)

Relationship Management

Strong interpersonal relation building skill

Established credibility & integrity in interaction with other Agilent personnel in support of business engagement & project management

Excellent verbal & written communication skills and proven track record of successful engagement with Agilent businesses and functions

Bachelor or Master’s Degree in Engineering, MCA or equivalent experience

Min. 10+ years of IT Global experience of managing complex IT systems & support processes

2+ years of management or comparable leadership experience

Prefer experience of managing IT budget of more than $2 Million annually

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.