AJS Cloud India Looking for Desktop Support Engineer at Chandigarh, Chandigarh Full Time

Excellent in written and Verbal English to support our Customer in USA/CA.

Work Monday-Friday 8 am -5 pm PST (NOT IST)

Ready to support on Weekends if needed.

Microsoft Certified engineer

Must have Indian passport & willing to travel to USA.

A server engineer’s job role requires configuring and managing servers of different operating systems, such as Windows, macOS or Linux, including installing, fixing issues, and upgrading while implementing enhancements to them to improve performance and reliability. They also design, implement, and manage enterprise system technologies.

Engineers research new hardware and software technologies to understand and learn them so that they can train and guide their team members from other departments. They use best practices and keep in touch with internal and external business matters to enhance products and services of their organization.

These engineers support technologies, such as Active Directory, DFS, Terminal Servers, Hyper V, Internet Information Server, System Center Operations Manager (SCOM), and file server migrations.

To manage computers and other related devices on networks, Active Directory (AD), created by Microsoft, is utilized. It is the main feature of Windows Server, an operating system, which runs both Internet-based and local servers.

Active Directory enables network administrators to design and manage domains, objects, and users within a network. When networks grow, it makes available an avenue to categorize numerous users into logical groups and subgroups where it is possible to provide access control at each level.

Engineers should be familiar with Cloud Solutions, virtualization software, such as VMware and Hyper-V, scripting with PowerShell and Ansible, and Citrix Xen Desktop and VDI Solutions.

In addition to providing support for implementation, maintenance, and troubleshooting of IT systems, they oversee and resolve problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting. Moreover, engineers diagnose, detect, and resolve other issues.

Engineers need to have a thorough understanding of patching tools and security vulnerability scanning. They should be able to interpret information in generated reports and come up with strategies to get rid of unearthed vulnerabilities. They should create project plans for all system deployment and modifications and document them.

A server engineer has to take care of server environment, which includes installing new servers, taking out servers, and fixing issues with existing servers. They also have to help other IT departments in tackling specific server related assignments.

Engineers research new hardware and software technologies to understand and learn them so that they can train and guide their team members from other departments. They use best practices and keep in touch with internal and external business matters to enhance products and services of their organization.

Prospects for Server Engineers

Server Engineers will have to keep learning new technologies to be useful to enterprises. If they obtain a master’s degree in computer science, engineering or a related discipline, they will be at an advantage. Job opportunities for the network and computer systems administrators are expected to grow six percent during 2016- 2026, which is the average for all occupations, according to BLS. In the future, Server Engineer will be in even higher demand because organizations will continue to invest in newer, emerging technologies.

Desktop Support Engineer Responsibilities:

· Responding to client support requests.

· Contacting clients to find out the nature of the problem.

· Traveling to the client’s location or connecting via a remote link.

· Troubleshooting hardware and software issues.

· Installing and maintaining hardware and computer peripherals.

· Installing and upgrading operating systems and computer software.

· Troubleshooting networking and connection issues.

· Advising on software or hardware upgrades.

· Providing basic training in computer operation and management.

· Completing job reports and ordering supplies.

Job Type: Full-time

Salary: ₹25,000.00 – ₹50,000.00 per month

Shift:

Ability to commute/relocate:

• Chandigarh – 160022, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• total work: 5 years (Preferred)