Desktop Support Engineer
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Job Types: Full-time, Contractual / Temporary
Contract length: 12 months
Salary: ₹12,000.00 – ₹15,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Speak with the employer
+91 9515113070
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