Desktop Support L1
Experience – 1-3 years.
Knowledge about the DORA Process.
Good verbal & written communication
To perform IT Tech support team role
Manage IT Infrastructure Services
Generation of new Windows login id for new users.
Activation and deactivation of Windows and Active Directory domain Login id.
Mail Id creation/deletion/modification, Mailbox archival & MS Outlook related issues.
Electronic Data backup and restoration activities.
Preventive maintenance & troubleshooting of Computer systems as well as Servers
Monitoring Server & client performance.
Giving IT support to end users & other relevant stakeholders.
Monitor & maintain network related activities including LAN and WAN troubleshooting at 1st level
IT related Documents preparation & maintenance.
IT inventory maintenance
Maintain IT Compliance for Regulatory and other Audits.
Backup and Restore of server/computer data.
Support network connection issues with regard to Operating Systems and other infrastructure software.
Any other assignments given by the Department Head/Designee.
Job Types: Full-time, Regular / Permanent
Salary: ₹150,000.00 – ₹200,000.00 per year
Schedule:
Ability to commute/relocate:
Education:
Experience:
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