Job Description :
Experience Required : 2 – 4 years
Job Responsibilities :
Ø Windows Operating system installation / Re-Installation.
Ø Applications installation / Re-Installation on Laptop/desktops (ex: – Antivirus / o365 email , Excel , VPN, Acrobat Reader etc.).
Ø Support user on-boarding / separation from IT infra perspective.
Ø Good understanding of Active Directory/Domain controlled users.
Ø Service provisioning activities (ex: – user creation in AD and o365/user termination in AD and o365.
Ø Good understanding of hardware, software related issues in laptops/desktops, Printer installation/problems, basic LAN, and Wi-Fi support issues/troubleshooting of network connectivity.
Ø Call logging & follow-up action with the Vendors (EX: Dell / Lenovo etc.) to fix Hardware issues.
Ø Users’ migration from one active directory domain to another.
Ø Windows Patches installation on Laptop/desktops.
Ø Coordinating with ISP vendors like Airtel / Tata etc for any outage , slowness , call logging etc.
Ø Anti-Virus Support / Installation on Laptop/desktops and cleaning of Virus, Security and compliance tickets will be closed on high priority.
Ø Inventory Management/updating the IT Asset Inventory (Hardware & Software) every time new assets are procured before deployment. Keep track of existing IT inventory.
Ø Maintaining IT Documentation for Asset Receipts / Returns from Users and/or Vendors.
Ø Tagging of IT Assets before deployment / allocation to users.
Ø Daily reports preparation in Excel (Ex: Report of Resolved/Pending incidents / Server room physical /Logical monitoring).
Company Location : Chandigarh
Job Type: Full-time
Pay: ₹100,000.00 – ₹400,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
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+91 9041616303
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