Alpran Software Pvt Ltd Looking for Technical Support Executive at Varanasi, Uttar Pradesh Full Time

Providing Training and Support to customers Identifying hardware and software solutions Troubleshooting technical issues Diagnosing and repairing faults Resolving network issues if required Installing and configuring software Speaking to customers to quickly get to the root of their problem Providing timely and accurate customer feedback Talking to customers through a series of actions to resolve a problem Following up with clients to ensure the problem is resolved Supporting the roll-out of new applications Providing support in the form of procedural documentation Managing multiple cases at one time Testing and evaluating new technologies Provide information to customers on Data Security and Backup Onsite Support if required

Job Type: Full-time

Salary: ₹8,000.00 – ₹10,000.00 per month

Ability to commute/relocate:

• Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

Speak with the employer
+91 9839955309