Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
Job Title :
EN-IM-03: Maintenance Technical Support Engineer
Purpose of the job:
Maintenance technical support, supports Services tenders & projects in the Engineering area.
POSITION IN THE ORGANISATION
Organisation structure (job belongs to)
Services Platform
Reports directly to:
Fleet Manager
Other reporting to:
Services Project Manager,
Direct reports: N/A
NETWORK & LINKS:
INTERNAL
Services Platform, Bid Managers, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality, …
Engineering network
EXTERNAL
Customer
Suppliers
Key accountabilities:
Supply engineering resource/skills to support tenders and projects.
Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.
Participates actively in the Services Engineering network.
Assures the technical support to the projects.
Optimises the scope and related tasks of the Maintenance plan.
Supports cost reduction actions, with sourcing and industrial.
Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
Propose actions to optimise Maintenance plans and LCC.
Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).
Participates in the REX process.
Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
Analyses and integrates data coming from Operations (Return on Experience).
Manages interface with other Product Lines’ Metiers.
Improve Services Engineering tools & processes
Performance Measurements:
TD, QCD, PMC, Project reliability / availability / cost targets
Feedback from stakeholders
Educational Requirements:
University degree/Diploma in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering
Experience:
Mandatory:
12-15 years of experience in Railways system/Application engineering
Knowledge of rolling stock equipment
Desirable:
Knowledge of rolling stock maintenance
Working knowledge of safety management systems and safety risk assessment
Proficient in the use of MS Office
Competencies & Skills:
Problem solving capacity (technical and costs evaluation of a solution)
Capacity of managing Technical risks
High Interpersonal
Communication and negotiation skills
Self-motivated
Attention to detail
Ability to work independently
Desire to learn
Effective, professional interpersonal skills
Strong team player
Dedicated and Hardworking
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
Job Type:Experienced
Job Segment: Technical Support, Supply Chain, Computer Science, Supply, Technology, Operations
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