We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB PURPOSE :
Reporting to IS & T Network Operations manager the Network Analyst (WAN Engineer) will assist the Network operations team for end to end management of all CPA WAN links under SDWAN platform . The Network WAN Engineer will be responsible to work along with the team to come up with operational enhancements at the right time to accelerate the Network Operations team in providing excellent service to Business.
1. Should have work experience in dealing with day to day Telco / ISP service Provider for Circuit Issues for an Enterprise network.
2. Work hand in hand with Alstom’s MSP in identifying circuit related issues.
2. Day to Day NOC Operations.
3. Manage Outages in the Network and push Providers to fix circuit related issues within SLA’s
4. Handle Escalation’s on time to ensure with Minimal Turnaround time.
5. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and help in planning maintenance activities ( via changes ) timely as notified by different Telco vendors .
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism whenever applicable.
10.Provide backend support to cross functional teams for new provisioning and Fault Repair.
11.24 * 7 Rotational shifts
12. Should be Responsible for Inventory Management.
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyze fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.
MAIN CHALLENGES OF THE ROLE :
PROFILE :
Technical Requirements :
1. Should have Good Knowledge of Routing & Telco related troubleshooting & debugging
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, WAN, NAT , SDWAN etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Velocloud VCE’s.
4. Should have worked on NMS Tools and have understanding of SNMP Protocol.
5. Should have Good understanding of Fiber Technology.
9. Must have done preferably a Bachelors Degree or Diploma in Computer applications.
10. CCNA Certification is Preferred.
Communication, leadership, interpersonal and teaming skills
Builds strong networks within and across functions / geography
Work management, organization and planning
Customer and Business focus
Values and Ethics
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Type: Experienced
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