Out of box solution
JOB LOCATION: New Delhi
Years of Experience: 8 years minimum work exp.
Job Purpose:
Maintain, install, configure, and support local area network (LAN) and wide area network (WAN). Install and maintain both physical and virtual servers running Windows Server / Linux Provide end-user support, problem determination and resolution, and network administration. Respond to help desk calls and train users on general computer usage and applications.
Principal Responsibilities:
Function as an integral member of a team, provide technical expertise and suggest solutions to networking issues.
Maintain a secure transfer of data to multiple locations via internal and external networks.
Troubleshoot LAN/WAN performance, connectivity, and related network problems and quickly diagnose and solve difficult technical problems as they occur .
Install, maintain, and monitor system hardware and software; perform preventive maintenance to network, including wiring network outlets and switches, installing routers, and connecting workstations .
Maintaining system performance by providing system monitoring and analysis and performance tuning; troubleshooting system hardware, software and networks and operations systems management.
Maintain, optimize, and monitor VPN and remote access systems.
Support servers, storage and operational processes pertaining to the virtualization infrastructure.
Maintain a stable Microsoft Windows and VMware vSphere ESXi environment.
Configure, monitor, and maintain Netapp SAN, provision/reclaim storage, troubleshoot storage-related issues, and manage CIFS/ iSCSI shares/ volumes.
Responsible for maintaining desktop and server patch levels, security updates (IAVAs), and overall security posture, including Microsoft and Cisco critical software releases.
Maintain best practices and procedures for patch management, virus management, and operating system upgrades.
Monitor system resource usage and ensure adequate resources are available to meet the IT requirements through resource scheduling and new resource acquisition.
Provision and administer all cisco servers, including configuring, adding roles and features to existing servers, and maintain/upgrade hardware.
Install new software releases, system upgrades, evaluate and install patches, and resolve software related problems
Perform system backups and recovery operations ensuring systems are backed up on a regular basis.
Diagnose failed backups and remediate problems.
Install and configure desktop operating system software and applications.
Integrate off-the-shelf applications and applications developed in-house into existing environments.
Proactively evaluate user support issues and identify areas requiring training.
Assist users with needs analysis, evaluation of their information requirements, and maintaining and troubleshooting desktop software.
Conduct hardware and software analysis and contribute to application and systems software development and support.
Provide support for other IT Department staff and assist with management of IT Department projects.
Coordinate with all responsible users and sites to resolve network or system incidents.
Knowledge, Qualifications, Experience & Skills:
Experience
6 – 8 Years of experience in system administration in a large enterprise environment
Skills & Competencies
Ability to communicate clearly and concisely both orally and in writing
Technical skills that include LAN/WAN administration, data and system security, Firewall/router configuration, and desktop support
Practical knowledge of MS Windows 2008 server, Cisco routers, VMWare ESXi 4x, PowerShell programming, AD, DNS, DHCP
Ability to understand and follow oral and written instructions.
Ability to work under pressure
Ability to manage time and meet deadlines
Ability to prioritize multiple tasks and organize large amounts of information
Ability to maintain accurate records and necessary paperwork
Ability to maintain confidentiality
Sufficient manual dexterity and physical ability to perform assigned tasks
Ability to work courteously and effectively communicate with diverse group of employees, co-workers, tenants/clients, and public
Customer service focused
Retail acumen
Leadership
Effectively prioritise & execute tasks
Working successfully in highly pressured environment
Education & Qualifications
Graduate/ Postgraduate (any stream)
Mandatory Practicing/Training/Compliance Certification
Professional Memberships
Others:
Maintain computer lab for in-house training/ testing
Research new software and hardware for applicable use
Develop training plans for applications and operating systems used by Central City Concern staff
Maintain data files and monitor system configuration and ensure data integrity
Perform other duties as assigned
Job Features
Job Category Information Technology
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