Job Title: Technical Support (Fresher)
Location: Indore
Job Type: Full-Time
Job Summary:
We are seeking a talented and motivated individual to join our team as a Technical Support. As a fresher, this is an excellent opportunity to kick-start your career in the IT industry. You will be responsible for providing technical assistance and support to our customers, ensuring their satisfaction and resolving their technical issues.
Responsibilities:
Respond to customer inquiries and provide technical support via various communication channels (phone, email, chat).
Troubleshoot and resolve customer issues related to software, hardware, or network problems.
Guide customers through troubleshooting steps to identify and resolve technical issues.
Escalate complex issues to senior team members or other departments when necessary.
Provide exceptional customer service and ensure customer satisfaction throughout the support process.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field (recent graduates are welcome to apply).
Excellent problem-solving skills with the ability to think analytically and logically.
Willingness to learn and adapt to new technologies and tools.
Basic knowledge of computer systems, software applications, and networking concepts.
Prior experience in customer service or technical support (internships, part-time roles, or projects) is a plus.
Job Type: Full-time
Shift: Day shift
Job Type: Full-time
Salary: ₹10,000.00 – ₹12,000.00 per month
Shift:
Ability to commute/relocate:
Education:
MNC Organization Leadership role About Our Client Our client is one of the banks based out of Australia Job Description...
Apply For This JobAnalyst – End User Support- Deloitte Support Services India Private Limited Work you’ll do Design, build and deploy solutions that...
Apply For This JobNÜTY Foods is India’s first ISO 22000:2018 certified food producer to use High Pressure Processing (HPP) technology to produce freshly...
Apply For This JobThe health and safety of our employees and candidates is very important to us. Due to the current situation related...
Apply For This Job1) Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.2) Resolving...
Apply For This JobWe are looking for a talented IT and Marketing Executive to undertake marketing projects for the benefit of our company....
Apply For This Job