DESCRIPTION
Amazon Gift Cards & Incentives is a rapidly growing, multi-billion dollar business, which significantly contributes to the company’s profitability and is the face of Amazon in many physical stores throughout the world. We create and enhance multiple stored value products sold globally through a variety of channels, including the Amazon website, direct corporate sales, retail stores, and other partnerships.
We are looking for a seasoned user experience designer that is passionate about conceiving experiences and then driving that vision into solid design deliverables including wireframes and high fidelity designs. This designer will take the experience of purchasing, sending, and redeeming Amazon Gift Cards through both self-use and gifting products to the next level by creating new ways to delight our customers at a global scale. They will collaborate with internal and external stakeholders, including product managers, marketing managers, and developers.
Key requirements for success in this role include a strong subject matter expertise in UX design, user research, and visual design. They must have a relentless attention to detail, strong communication skills, exhibit exceptional ownership, and have a proven record of getting results.
Core responsibilities include the following:
. Create user-centered designs by considering market analysis, analytics, customer feedback, user research and technical constraints/opportunities
. Create wireframes, high fidelity design mockups and prototypes to effectively conceptualize new product initiatives and features
. Develop detailed user-interface specifications, working closely with engineering to see your design through to deployment
. Communicate design concepts clearly and persuasively across different audiences and varying levels of the organization
BASIC QUALIFICATIONS
. 6+ years of experience in user experience design
. Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience with the design field.
. A portfolio or samples of work demonstrating knowledge of UX and user research best practices and design process that drove measurable results
. Experience working across teams and synthesizing feedback from multiple teams/owners
. Experience working with a variety of software design tools such as Sketch, Axure, and InDesign
. Basic understanding of HTML, Javascript and CSS that informs design and interaction decisions
PREFERRED QUALIFICATIONS
. Extensive experience in working directly with engineers and leading complex discussions in UX design.
. Experience working in a global context, with a proven ability to consider the worldwide impact of products
. Proficiency in mobile app UX design tool such as Arduino, Python, Javascript, OmniGraffle, Illustrator, Sketch, Principle and Flinto.io.
. Excellent communication, presentation, interpersonal and analytical skills the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
. Understanding of information architecture, ability to use design methods to generate ideas and galvanize point-of-view with stakeholders, demonstration of UX and visual design sensibilities.
. Strong time management and organizational skills with the ability to multi-task and meet tight deadlines.
. Understanding in multi-modal interaction design.
. Strong problem solver: comfortable in addressing unknowns in user experience, product experience, and market best practices.