Job Description :
Job summary
* Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, domain/industry workflow patterns, and usability study findings
* Understand the end to end customer journey, the friction points within, and how your proposed CX solution impacts that path and others
* Drive exploration of new experiences to help Selling Partners get the maximum out of selling on Amazon
* Confidently defend design rationale in reviews with leadership
* Collaborate with Design Technologists in the team to create and maintain interactive prototypes to test with customers.
* Codify designs into written guidelines and requirements
* Collaborate with Product, Engineering, and other UX Designers to ensure a consistent and delightful experience across all product/services in the digital content creation space
A day in the life
At SPXD we offer you a great team to work with. You will join a growing team of designers, engineers and researchers who shape and simplify the experiences for Selling Partners through a human-centered design process that balances data, user insights, problem solving, UX and visual design, and accessibility. You’ll create solutions that scale utilizing multiple tools to communicate your ideas such as journey maps, user flows, storyboards, wireframes, prototypes, mockups, pattern systems and design specifications.
About the team
Selling Partner Experience Design team at Hyderabad (India) has the charter to design world-class products and tools for both Sellers and Vendors across all Amazon stores globally. Join us in building the innovative tools and technology that enables Millions of Selling Partners operate and grow their business online and serve Billions of Buying Customers worldwide. We are is looking for a UX Designer, with a passion for improving the customer experience and designing products that will touch the lives and livelihood of millions globally.
Basic Qualifications :
* Portfolio of work demonstrating breadth and depth in UX and visual design.
* Bachelor’s or Master’s degree in design, human-computer interaction (HCI), or equivalent professional experience
* 3+ years of experience as a UX designer, interaction designer, information architect, or similar
* Experience creating services and applications with multiple user touch points on different platforms and devices.
* Experience with digital media, eCommerce, search, social, and other major application types and their UX patterns.
* Proficiency with design and prototyping tools such as Figma, Sketch, Photoshop, Illustrator, AfterEffects, etc.
Preferred Qualifications :
. UX design expertise across multiple international markets.
. Experience as a lead across multi-disciplinary product teams.
. Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.
. Ability to work efficiently and demonstrate a bias for action in a fast-paced, ambiguous environment.
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