AMK TECHNOLOGY SDN BHD Hiring For Technical Support Administrator at Bengaluru / Bangalore Full Time

1+ years XP in Maintaining and updating documentation of procedures and configurations

Maintain, repair, and upgrade the workstations operating system including hardware and software

Monitor the performance of existing computer systems and IT infrastructures

Support 1st level of Telephony System

Responsible for investigating and analyzing the application issues, gathering IT usage cases,

advising recommendations for refining the organizational IT systems and carrying out daily

configuration and installation of IT solutions and services

Manage and train the new Local IT Support team

Manage the Local IT Support Metrics and KPI’s

Analyze and resolve the escalated issues

Gather the details and information for the Monthly report. Present the monthly update to IT Director and the Local IT

Administrators

Manage the entire purchase of inventory related to hardware, software and other IT supplies

Develop and maintain vendor relations

echnical Environment:

Active Directory

WSUS

McAFee

OS: Windows 10

Cisco IP Communicator and Jabber

Hardware: Dell laptops

Ivanti

If you are interested please share the below details and attach the resume to e-mail:[Confidential Information]

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