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Software Developer
Anicalls Looking for Systems Administrator Windows at Chennai, Tamil Nadu, India Full Time
- Troubleshooting application functionality, crash, and performance
- Investigate user performance and work with external teams to improve user experience
- Assist customers with Tier 2 incident resolution for Linux and Windows applications.
- Provide remote end-user desktop support
- Participates in special projects as required.
- Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
- Communicate effectively (in oral and written form) with various individuals; work well within small and large team environments.
- Willingness to provide initial triage, response, and notifications for incidents
