Job Role: Software/Infrastructure Support Engineer
Must: Excellent Communication Skills
1. Monitoring software and infrastructure for multiple clients (Stage and Deployment server).
2. Taking snapshots and backup of client database.
3. Co-ordinating between development team and client to resolve end-user (customer complaints)
4. Monitoring client infrastructure as defined by Technical Project Manager and promptly informing the development team of any changes leading to breaks in any service.
Eligibility: B.Tech, BCA, MCA, Graduation with knowledge of Linux or one programing language
Minimum 2 years experience in technical support (preferably IT helpdesk or software support)
Or
Minimum 1-year experience in AWS or Google cloud support.
Understanding one programing language is a plus point
Job Type: Full-time
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
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