Apptyx Looking for Desktop Support Engineer L2 at Pune, Maharashtra Full Time

• Troubleshooting & fixing desktop/ laptop OS, email client, printer / scanner, print queue related L2 level issues
• Creating OS images to reduce the OS deployment time
• Problem solving Capability in HP and Dell and other vendors laptop/desktopHardware
• Escalation handling & Knowledge of DHCP and DNS .
• Desktop/Laptop Inventory management
• Coordinating with Asset tracker for maintenance.
• Ability to quickly analyze & diagnose technical problems
• Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
• Problem determination and resolution within SLA’s.
• Ability to acquire; new skills & keep them updated.
• Proactive and clear communication skills.
• Quality and Process Knowledge.
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need.

Job Type: Full-time

Salary: ₹210,000.00 – ₹300,000.00 per year

Day range:

Shift:

Ability to commute/relocate:

• Pune, Pune – 411036, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 9851615555