Arrow Electronics India Private Limited Hiring For IT Support Engineer at India Full Time

What you’ll be doing

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners as per company standards.
• Setting up accounts for new users
• Responding in a timely manner to service issues and requests
• Testing new technology
• Establish routine tasks to clean and update systems related to end user machines.
• Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
• Remotely accessing hardware or software for clients to make changes and fix problems.
• Providing technical support across the company
• Troubleshoots and performs various technical computer and peripheral repair duties that include but are not limited to server backup operations, identification, and replacement and repair of components.
• Participates in installation and configuration of networked computer users, e.g., computers, printers, modems, peripheral communications equipment, and software.
• Participates in installing and configuring upgrades to existing networks that enhance continuous operations, desired performance, and service.
• Updates existing security software on networks and workstations. Tests existing operating systems and personal computers for potential viruses and security problems.
• Monitors status of file servers, and network equipment to ensure constant availability. Takes corrective actions and notifies other staff of unresolved problems.
• May assist in monitoring local and wide area network usage and performance. Confers with networking specialists regarding problems.
• Maintains currency of knowledge and skills related to the duties and responsibilities.
• Performs other related duties as assigned

What we are looking for

• BSC. BE/BTECH or Relevant Major.
• 3-5 Years of Experience.
• Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems
• Familiarity with both PC and Mac Hardware and Software
• Experience with Network Repairs and Analysis
• Good Customer Service Skills
• Ability to Communicate Effectively to help customers fix their issues and feel satisfied with the experience
• Knowledge of other required Computer Systems for different work environments.
• Experience with Windows AD, DHCP, DNS is must
• Experience with Microsoft SCCM is plus
• Experience with ITIL is must
• Experience with Azure AD is a plus
• Experience with AWS is a plus
• Excellent analytical thinking abilities and attention to details.
• Documentation and organizational skills
• Excellent command of the English language.

What’s In It For You

• Training and professional development
• Performance coaching
• Work with fun team in a supportive environment
• Work at a strong and growing company
• Community involvement opportunities

About SiliconExpert
Since 2000, helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert’s customers include: leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it’s a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.