Aryaa International Looking for IT Support Executive at Belapur, Maharashtra Full Time

-Research and identify solutions to software and hardware issues
-Diagnose and troubleshoot technical issues, including account setup and network configuration
-Track computer system issues through to resolution, within agreed time limits
-Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
-Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
-Prioritize and manage several open issues at one time
-Follow up with clients to ensure their IT systems are fully functional after troubleshooting
-Prepare accurate and timely reports
-Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with client

Job Type: Full-time

Pay: ₹15,000.00 – ₹20,000.00 per month

Schedule:

Experience:

• total work: 1 year (Preferred)