Ascendhub Consulting Services Private Limited Looking for Head of Information Technology at Kochi, Kerala, India Full Time

URGENT HIRING FOR HEAD OF IT SERVICES – CLIENT IN OMAN

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Responsibilities

Project Systems Management:

• Lead and participate in project teams to design, implement, and manage infrastructure solutions.

• Collaborate with cross-functional teams to ensure the successful execution of infrastructure projects.

On-Premise Server Deployment and Maintenance:

• Design, deploy, and maintain on-premise server infrastructure to meet organizational requirements.

• Implement and enforce security best practices for on-premise server environments. Infrastructure Support:

Infrastructure Support:

• Provide tier 3 support for infrastructure-related issues, troubleshooting and resolving incidents in a timely manner.

• Proactively monitor and optimize infrastructure performance to ensure high availability.

On-Premise to Cloud Server Migrations:

• Plan and execute migrations from on-premise servers to cloud-based solutions.

• Ensure a seamless transition with minimal impact on business operations.

Support Management:

• Develop and implement support processes to enhance the efficiency of issue resolution.

• Collaborate with support teams to provide training and knowledge transfer.

LDAP and Active Directory Configuration and Deployment:

• Configure and deploy LDAP and Active Directory services to support organizational authentication and authorization needs.

• Ensure the security and integrity of directory services.

Client Engagement in GCC Geography:

• Serve as the primary point of contact for clients in the GCC region, understanding their business requirements and providing tailored infrastructure solutions.

• Build and maintain strong client relationships through effective communication and problem resolution.

Qualifications and Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Minimum of 8+ years of experience in infrastructure engineering roles.

• Proven expertise in on-premise server deployment, maintenance, and support.

• Experience in managing on-premise to cloud server migrations.

• Strong knowledge of LDAP and Active Directory configuration and deployment.

• Excellent troubleshooting and problem-solving skills.

• Client-facing experience in the GCC geography.

• Certifications such as MCSE, AWS Certified Solutions Architect, or equivalent are a plus.