Full Job Description
Job Description
Design and deploy functional networks (LAN, WLAN, WAN).
Configure and install software, servers, routers and other network devices.
Testing and configuring software and maintain and repair hardware and peripheral devices.
Monitor network performance and integrity.
Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues-On Site/Remote.
Troubleshoot Product & Configuration issues, Ensure consistent customer satisfaction.
Document all communication with customers in ticket management system
Skills Set
OSI layers detailed understanding of each layers function.
knowledge of network protocols like DHCP, DNS, STP, etc.
Hands on working experience/knowledge of on Routing & Switching.
VLAN/VLAN based network, Hands on experience on Managed Switches & Firewalls preferred
Qualification
CCNA trained/certified candidates preferred.
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