In this role you will lead the team that enables visualisations that help IT manage and lead IT across all AZ globally. You will have full autonomy to steer strategic and day to day decisions across IT at the IT leadership and CIO level through to the technician level. This is a rare, career developing opportunity for anyone passionate about IT Operations, IT Service Management, and how IT can be improved to make a difference by embedding ITs own ability to visualise the data that makes up IT from estate management, security, service performance and project delivery data; married with other key sources e.g. HR data.
ABOUT THE ENTERPRISE TECHNOLOGY SERVICES TEAM
The Enterprise Technology Services (ETS) team is accountable for all Infrastructure, Security, IT Operations and all End User Services and technologies. This group will ensure that our IT Services are seamless and secure, and that technology is delivered in an efficient, effective, and agile way, with a strong focus on experience.
It’s a dynamic and challenging environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives.
THIS IS WHAT YOU’LL DO
The Ops Enablement function within the Workplace & Enterprise Services function is accountable for;
The AZ Observability strategy, delivering Enterprise Management, Monitoring & Security Tooling and the definition and execution of an AIOps capability unlocking significant business benefit through a transformation in how Infrastructure Platforms and the Applications that are run on them are maintained Globally.
Building and running a capability to enable colleagues to exploit our services focused on driving business value beyond availability and currency, supporting the Business aligned Technology Groups (BTG) groups through the creation of Centers for Enablement
The Visualisation Solutions Lead is accountable for providing the dashboarding and reporting required to support the command centre, application & service owners take decisive, rapid actions. Driven by the data derived by the Enterprise Management, Monitoring and Security Tooling functions and the insights developed by the Data & Analysis team – the Observability strategy is bought to life through meaningful, global, business relevant, real time, self service reporting.
The Visualisation Solutions Lead is:
Ownership and accountability for delivering reporting & dashboarding that supports rapid action and underpins our AIOps strategy to eradicate user and service interruption
Accountable for providing visibility across the application and service landscape through dashboards that are is simple for the command centre, application and services owners to self serve
Accountable for ensuring no avoidable incidents are experienced as a lack of appropriate reporting
Manages our technology partners effectively to ensure AZ is on the leading edge of technology innovation, both benefiting from and shaping our partners roadmaps
Lead and continuously develop a strong technical team building a function that drives differentiation in how we leverage, integrate and adopt visualisation technology
Accountable for Risk and Compliance across the services
Be a key member of the Workplace and Enterprise Services – Ops Enablement Leadership Team to ensure that the team continues to develop and grow and that strategies are aligned and executed effectively.
Reports to the Workplace & Enterprise Services – Ops Enablement Director
YOU WILL NEED TO HAVE
Education, Qualifications, and Experience
Essential
Significant IT experience in Leading Global Services in an Information Services/Information Technology environment with good business acumen
Proven experience of leading and growing reporting, dashboarding and visualisation teams
Proven experience of developing and managing relationships with 3rd party suppliers
Prior experience overseeing others, not necessarily as a manager
Desirable
Experience working in the Biopharmaceutical/Life Sciences industry
SDLC, Agile & Scrum methodologies
Skills and Capabilities
Essential
Ability to interpret and communicate technical information into business language
Expertise in data visualisation technologies such as PowerBI
Expertise in systems management and monitoring
Significant experience in leading global teams related to functional area, and demonstrate technical SME and proficiency to technically lead teams
Desirable
Experience working in different countries/cultures.
Confidence presenting to large internal and external audiences.
WHY JOIN US
We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into exploring new leading-edge technology.
A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact. Technology at AstraZeneca is a home for purposeful disruptors!
ABOUT ASTRAZENECA
AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.
At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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