Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
Job Summary
Network Engineer for a world leading Pharmaceutical company which operates in over 100 countries and is head quartered in the United Kingdom. The candidate is expected to work as a network engineer for a large Network support and maintenance function, spanning several continents.
The candidate should possess broad functional knowledge in his/her domain and technical knowledge in relevant network operations. The candidate should have proven expertise in working within a team for Network operational support and remediation activities.
The Network Engineer will be responsible for the Network monitoring/troubleshooting/break fix incidents/changes primarily on Cisco Technologies with additional Load balancer, Firewall, Proxy and Wireless services.
Job Description
Role and Responsibilities
As a network engineer, will be accountable for meeting the delivery targets set by management
Responsible for ensuring that delivery is within and better than prescribed SLA levels and help establish processes for continuous service improvement.
Support, maintain & improve user experience in network connectivity
Provide accurate, timely diagnosis & rectification of user’s network faults
Monitor Network events through the world class monitoring tools and acknowledge/fix the alert incidents
Resolve or escalate incidents/problems/SR per established procedures
Responsible for tracking and progress-chasing of incidents to conclusion & in-line with SLA and quality standards
Work within an ITIL environment for Change and Incident management.
Working on incidents raised by alerts/service desk/end user. Working on service fulfillment request through service catalogue,
Handling incidents/Service requests related to LAN/WAN/Wireless/Firewall/Load balancer/Proxy from around the globe
Work along with onsite network engineers/ISP to perform any Layer 1/2 troubleshooting
Prepare network report for the daily/weekly/monthly management meeting
Raising expedite change for incident break fix and implementing the changes after necessary approvals.
Essential Skills and experience
A minimum of a bachelor’s Degree is required, MS or MBA preferred.
3-5 years’ experience performing various tasks in Network Operations, Troubleshooting
3-5 years’ experience in configuring/administrating Cisco routers, Switches (Cisco/Ruckus), Firewall (ASA/Checkpoint),Netscaler Load balancer, Zscaler Cloud based proxy
Skills -LAN/Switching: Cisco Catalyst series switches. Cisco VSS technology, Nexus switches.
Routing: Policy based routing, Intelligent WAN (iWAN) technology, Handling Cisco ISR/ASR routers, knowledge in dynamic routing protocols such as BGP, EIGRP/OSPF.
Cisco ACI administration and Troubleshooting
Security: Good knowledge in ASA, Checkpoint firewalls, Cisco ZBF,Zscaler
Load balancer: Knowledge on Netscaler/F5 loadbalancer.
Tools: Experience in any of one troubleshooting tools like Netbrain or any other equivalent tool. Experience on any of one NMS tools like Solarwinds, EMC SMARTS etc. Experience on any of one Log analysis tools like Splunk, Kiwi or other equivalent
Ready to work in 18/7/365 environment rotational shift supporting over the weekends(APAC/EMEA shifts)
Excellent communication skills, both written and verbal with excellent presentation skills.
Desirable Skills and experience
Preferred candidate with strong routing knowledge/Firewall devices from ISP environment.
Working experience in scripting language like Python, Perl, TCL or any other language will be an added advantage
Understanding of Network Automation & Low code Automation platform such as Itential is an advantage
Good knowledge of Incident Management/Change management/Problem Management processes.
Experience working in globally distributed team
Knowledge in ticketing system like Remedy, SNOW
CCNA(R/S or Security) certification required. CCNP/CCSA/CCSE and ITIL certifications are added advantage
Able to grasp and understand new technological trends / concepts
Must possess good problem solving and communication skills
Must excel working in team environment
WHY JOIN US?
We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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