CAREER LEVEL: D2
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
About astrazeneca
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
About our it team
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
About the role
The role of our ideal candidate will include but not limited to
Take ownership of the assigned L2/L3 level tickets/tasks and drive it to closure.
Solve application issues by referring the application logs and by a dry run of the application code. Should be able to spot and provide a fix through application code changes if necessary.
Build, Deploy and release the fix by following the standard SDLC and ITIL process.
Should be able to work on application enhancements, application upgrades when necessary. Should be open to work on challenging tasks/requirements when needed.
Provide resolution for the user reported issues within the defined timelines (as per the internal SLA/OLA standards).
Proactive monitoring of the ticketing queues and other support channels to quickly acknowledge and respond the user reported issues. Should be able to meet the defined response SLA.
Should be able to liaise with other internal teams/vendors (third-party suppliers) as applicable for addressing an application issue and in case of any project need.
Send detailed and timely communication to users in case of planned/unplanned outage. Should be able to lead an outage call and drive it to resolution.
Follow good documentation practices such as creating KBAs (Knowledge Base Articles) and publishing it for quicker and easier access to better address the issues/tickets.
Create backlogs/Story/Epic in JIRA (as appropriate) and work on it based on the business priority.
Should be good at Collaborator engagement.
Constantly thrive to learn and upskill according to the organization’s goals and demands.
Essential Skills/Experience Required:
Clinical Data Technology Domain:
Bachelor’s or master’s degree in relevant field such as Health Sciences, Life Sciences, Data Management, Information Technology or Biostatistics or equivalent experience.
Minimum 2-5 years working experience in clinical standard and data collection, clinical data conversion or clinical data programming. Submission experience is a plus.
Accredited Certifications from SCDM/ACDM or any vendor offered data management trainings.
End to end knowledge of clinical trial development processes and its associated system landscape.
Experience working in implementing IT Solutions Industry Standards (e.g., SDTM CDISC) in either the collection (CDASH) or tabulation (SDTM).
Knowledge or experience with standard terminology systems such as MedDRA, SNOMED, ICD-9/10, LOINC, CDISC terminology, HL7/FHIR, etc.
Good understanding of FDA/ICH guidelines for clinical study data
Should be able to work effectively as a member of multi-functional teams across programming, biostatistics, data management and clinical sciences.
EDC build (Rave)/Inform and global library maintenance support experience a plus
Previous experience with a COTS MDR system from Entimo, Formedix, Sycamore technology clinical vendors.
Knowledge of relational databases and experience using multiple clinical data management systems.
Knowledge of general medical coding in the pharmaceutical/biotechnology industry including knowledge of medical dictionaries, coding tools, and coding governance models.
Working knowledge of CDASH, SDTM, SEND or ADaM, and CDISC controlled Terminology.
Working knowledge of clinical trial terminology and Architect Loader Specification.
Assisted in specialized analysis and reporting standards development activities (e.g., clinical coding, clinical dictionaries, and data analysis & reporting standards (SDTM, ADaM, TLFs)) or expertise in Biometrics functions (e.g., Programming, or Statistics)
Experience with external vendors and CROs to support Standards or EDC integrations with third party platform (Central Lab, ePRO, IRT, Data Review/Monitoring, etc.)
IT Engineering:
Expertise and engineering approach to help design and implement a Clinical Data Solutions adhering to Products on Platform delivery model.
Demonstrable ability to manage diverse collaborators and ensure delivery to a high degree of satisfaction.
Demonstrable ability to work independently in a dynamic, fast-moving environment.
Confidently communicate and interpersonal skills to lead customers, from technical personnel to senior collaborators, in urgent or critical situations.
Some Knowledge of using/creating build tools and CI/CD (maven, ant, gradle, Sonar or similar tools).
Experience with Cloud Platforms such as AWS, AZURE.
Experience working with JIRA, Confluence, Bitbucket, Automated Testing tools.
Experience of working in agile teams using methodologies such as SCRUM and SAFe.
Experience programming in Java or other object-oriented programming languages.
Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders.
WHY JOIN US?
We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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