Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it’s time to set up their own entities and run payroll. Atlas is here from point A to point Z.
The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.
We’re excited about our next phase of growth. We’re launching new tech, adding new solutions and now we’re looking for YOU — eager for a challenge, energized by innovation and aligned with our mission to deliver a future of work without borders.
Key Responsibilities
Collaborate with system administrators to prevent system downtime
Ensure customer satisfaction and perform quality work on all services requests
Answering/Troubleshooting on technical queries and dealing clients via calls, chats and Emails.
Diagnose and quickly resolve a wide range of Windows and applications problems to help minimize downtime
Install, upgrade and troubleshooting of Accounting/Tax software such as QuickBooks etc.
Managing user accounts on Servers/Domain.
Troubleshooting and Maintenance of Terminal Servers
Familiar with Client/Server Architecture
Need to reply support tickets or route to the respective team.
Troubleshooting as per preliminary guidelines to resolve the issue.
Deployment of service releases, patches, requests and customization.
About You
2 -4 years of experience
BS/BA degree in Engineering or related field or Qualifying Work Exp
Knowledge of windows server and virtualization
Microsoft Azure Administration
Cybersecurity training
Excellent knowledge of Windows troubleshooting, Office 365 Suite
SharePoint Administration
Basic knowledge in Networking (TCP/IP, DNS) /Database
Exposure to Cloud computing
Asset Management
Excellent oral and written English communication skills
Strong customer focus & multi-tasking skills
Self-starter who is excited about technology
Troubleshooting / Support experience
Preferred Qualifications
Microsoft Intune implementation and administration
Microsoft Data Factory / PowerBI
DBA experience
HubSpot/CRM support
ISO 2700 & 9001
What We Value
NEVER SETTLE – You are a bar-raiser who is never content with the status quo nor second place. You seek opportunities to go above and beyond to deliver the extraordinary. You enjoy endlessly optimizing.
THIRST FOR KNOWLEDGE – What you don’t know yet thrills you. You are a naturally curious life-long learner with an appetite to be more and do more.
LOVE WHAT YOU DO – We’re in the business of making global expansion easier using revolutionary HR tech. Do you love to have fun? Do you love to work on things you’re passionate about? Us too.
BOLD MOVES – You’re pumped to be part of building something from the ground up for a high-growth tech company. You want to work somewhere where you’ll make a massively positive impact on the business and the people you work with.
What We Offer
The opportunity to work with a purpose — simplifying global expansion while supporting sustainable communities around the world
A diverse and inclusive environment, with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women
Flexible PTO and birthdays off
Growth and development opportunities with access to Coursera – a leading learning and certification provider
The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.
Atlas Technology Solutions, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas will not tolerate discrimination or harassment based on any of these characteristics. Atlas encourages applicants of all ages.
This role may be subject to a background check after an employment offer has been made and final employment will be subjective to a positive result, in addition, reference may be requested at the final stage of the process.
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