With its well established innovative strength and industry-leading global TechCenter network, MKS delivers pioneering solutions through its Atotech brand – combined with unparalleled on-site support for customers worldwide. For more information about Atotech, please visit us at atotech.com
Role: Engineer – Sales & Technical Support
Job Location: Chennai
Key Responsibilities:
Responsible for sales & tech support for key customers in the designated area -this includes plant commissioning, regular tech support, trouble shooting, payment collections, increasing business share, introducing new products, process audits, making continuous improvement program for his customers, etc
Assist area manager in achieving the budgeted sales for the area by working closely with regional sales team, major customers and new projects
Assist product management team in obtaining feedback from customers regarding product performance and need for new products in order to meet market demands
To support other colleagues in the region in commissioning, trouble shooting, projects, process audits and new product launches
Responsible for timely submission of business reports to area manager and submission of visit reports in C4C
Responsible for monthly product forecast for his customers to achieve forecast accuracy target
Qualifications / professional experience
Chemical Engineer (B.E / B.Tech) or Chemistry graduate(M/Sc) with 1-3 years of experience in Electroplating Industry
Experience in sales & technical support, especially in commissioning, trouble shooting and plant audits
Basic knowledge of computers, proficient in MS office (Excel, word, Power point)
Good Presentation skills and communication skills.
Confident, presentable and should have a pleasing personality with good interpersonal skills and able to maintain good professional relationship with customers and internal team
Flexible in working hours, especially during trouble shooting and new plant commissioning
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