Atria Convergence Technologies Limited Hiring For Mega Walk-in Drive for Network Engineer – Fault Repair at Chennai Full Time

Role Description

 Responsible for assuring users are provided efficient and timely first and second level support
on a 7×24 basis
 Manages the Help Desk staff including performance evaluations, Promotions, hiring and
disciplinary responsibilities
 Provides staff support for administrative tasks and projects related to the Desktop, Wide Area
Network, Local Area Network, and Telephone functions
 Monitors problem management database and follows up with assigned personnel to ensure
timely resolution of problems
 Maintains a central source of information
 Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids
are completed and continually modified to meet the needs of the department