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Software Developer
Atria Convergence Technologies Limited Hiring For Mega Walk-in for Field Network Engineer @ACT Fibernet at Chennai Full Time
Role Description
Responsible for assuring users are provided efficient and timely first and second level support
on a 7×24 basis
Manages the Help Desk staff including performance evaluations, Promotions, hiring and
disciplinary responsibilities
Provides staff support for administrative tasks and projects related to the Desktop, Wide Area
Network, Local Area Network, and Telephone functions
Monitors problem management database and follows up with assigned personnel to ensure
timely resolution of problems
Maintains a central source of information
Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids
are completed and continually modified to meet the needs of the department
