AT&T Cybersecurity Hiring For Linux/Unix Tech Support Specialist at Hyderabad / SecunderabadTelangana Full Time

Job Description:

This position is responsible for providing 24×7 network operations surveillance and fault management support for AT&T’s IP Server networks and Business Service Application Platforms.

• These networks provide IP-based services, such as DNS, DHCP, Radius, LDAP, and Web Applications to broadband customers in the consumer and enterprise markets.

• Responsibilities include, but are not limited to, the remote monitoring, troubleshooting, and maintenance of UNIX/LINUX servers (Bare Metal and Virtual Machines), operating systems, database servers, storage arrays and networking devices to maintain 99.9%+ uptime in an active production environment.

• Must have the ability to quickly respond to system alarms, troubleshoot, and isolate complex, potentially service impacting conditions that require a broad and in-depth level of technical knowledge.

• The ability to partner with peers and technical support organizations to manage the services, develop technical solutions, and restore services are a requirement of this position.

• Must be able to manage multiple simultaneous troubles including paging out, setting up and managing bridges, and updating management.

• Needs to be a team player and be able to work independently.

• Since this is a 24×7 operations, candidate must be willing to work all shifts, weekends, and holidays as needed.

• Shift work may be rotational or assigned for 3+ months at a time.

• Team members are in Czech Republic, India, Texas, and the United States.

Requirements:

• Unix skills via command line is required, no exceptions.

• Minimum of 2-5 years experience troubleshooting complex issues in an operations environment which may include UNIX/LINUX (Bare Metal and Virtual Machines) servers, operating systems (Oracle (Solaris), HP, LINUX), applications, and IP networking troubles.

• Clear understanding of DNS troubleshooting and record provisioning.

• Must have strong organizational skills, ability to multitask, and strong interpersonal skills.

• Willingness to own issues until problems are resolved.

• Strong written and oral communication skills in English

• Minimum of associates degree or equivalent experience

• Technical Certifications desired.

Working Hours:

• 3 shift pattern, including night and weekend

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.