Ausy Technologies India Pvt Ltd Looking for IT Support Engineer at Bengaluru, Karnataka Full Time

Designation: – IT Support engineer
Experience: -1 year
CTC- 3 to 3.5 LPA
Location- Bangalore
Job Type- Hybrid/WFH

Responsibilities: –

· Installing and configuring employees computer system.

· Responding to employees IT Support requests.

· Meeting with clients to diagnose software, networking, or hardware issues.

· Providing technical support on-site or via remote-access systems.

· Offering solutions that meet the needs of the clients

· Repairing hardware malfunctions, software issues, and networking problems.

· Maintaining good relations within the organization.

· Tracking and managing work records.

· Compiling job reports.

· Ensure all issues are properly logged.

· Research and identify solutions to software and hardware issues.

· Follow up with employees to ensure their IT systems are fully functional after troubleshooting.

· Ability to provide step-by-step technical help, both written and verbal

Profile/skills: –

· Bachelor’s degree/ engineering in information technology or computer science.

· Knowledge of web services, API and IP-based protocols.

· Knowledge of computer hardware and networking systems.

· Good time management skills.

· Ability to troubleshoot complex hardware and software issues.

· Excellent written and verbal communication skills

· Ability to think critically.

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹350,000.00 per year

Benefits:

• Health insurance
• Internet reimbursement
• Provident Fund
• Work from home

Day range:

Shift:

Ability to commute/relocate:

• Bengaluru, Bengaluru – 560038, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in diagnose software, networking, or hardware issues.
• Do you have experience in Repairing hardware malfunctions, software issues, and networking problems.
• Do you have Knowledge of computer hardware and networking systems.

Experience:

• minimum 1 year (Required)
• knowledge in web services, API and IP-based protocols. (Required)