Job Title: Head of IT Operations
Exp.: 14-16 Years
Location: Cochin, Kerala
Position Overview:
As the Head of IT Operations, you will be responsible for overseeing all aspects of the company’s IT infrastructure, including hardware, networking, IT strategy, and business operational software solutions. You will lead a team of skilled professionals and collaborate with other departments to ensure the smooth functioning of IT systems and alignment with business objectives. This role requires a strong technical background, leadership skills, and strategic vision to drive innovation and efficiency across the organization.
Key Responsibilities:
· Lead and manage the IT department, including hardware, networking, and software teams, to ensure optimal performance and efficiency.
· Develop and implement IT strategies aligned with business objectives to enhance productivity and competitive advantage.
· Oversee the design, implementation, and maintenance of the company’s hardware infrastructure, ensuring reliability, scalability, and security.
· Manage IT networking operations, including LAN, WAN, VPN, and other network components, to support seamless connectivity and communication.
· Stay updated on industry best practices and emerging technologies to recommend and implement innovative solutions.
· Provide leadership in the selection, deployment, and management of business operational software solutions, including ERP/HRMS.
· Collaborate with stakeholders to assess IT needs, prioritize projects, and allocate resources effectively.
· Ensure compliance with regulatory requirements and cybersecurity standards to safeguard company data and assets.
· Drive continuous improvement initiatives to optimize IT processes, reduce costs, and enhance operational efficiency.
· Mentor and develop IT staff, fostering a culture of innovation, collaboration, and accountability.
Qualifications:
· Bachelor’s degree in computer science / information technology, or related field; master’s degree preferred.
· Minimum 14 years of experience in IT management roles, with a proven track record of success.
· Strong technical expertise in hardware, networking, and business operational software solutions.
· Professional certifications such as CCNA, CCNP, or equivalent is highly desirable.
· Demonstrated experience in developing and implementing IT strategies to support business objectives.
· Proficiency in project management methodologies and tools.
· Excellent leadership, communication, and interpersonal skills.
· Ability to work effectively in a fast-paced environment and manage multiple priorities.
· Strategic thinker with a proactive approach to problem-solving and decision-making.
· Commitment to continuous learning and professional development.
Preferred Qualifications:
· Experience in Automotive, FMCG etc.
· Previous experience with ERP (Enterprise Resource Planning) systems.
Familiarity with cloud computing technologies and services.
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