Urgent Opening Dear Candidate, Excellent opening with Allied Digital. Company Website: https://www.allieddigital.net/in/ (Excellent workplace with Job Security, Better Benefits & Remuneration, Learning & Development) SERVICES DESK JD – Shift timings 5 shifts starts at 5PM 6PM 7PM 8PM 9PM 10 PM ends at 2.30AM 3.30AM 4.30AM 5.30AM 6.30AM 7.30AM US Shifts ( Complete Night shift ) Passport mandatory if not needs to apply after selection Job Description: Logging call received by Business Users from Email/Phone/Web Hardware fault diagnosis & isolation on desktops / laptops. 1st level of support under warranty. OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other O365 System Software support. Software Support on Office Automation, Anti-virus software, E-Mail Client Providing REMOTE SUPPORT to the calls logged by the out location branches Configure / troubleshoot network connectivity of desktops / laptops Troubleshooting related to Internet, Intranet. Laptop/Desktop Encryption Support. Configuring the print servers & resolving printing problems of the users Performing any Install, Move, Add or change (IMAC) at the client level Support for 2 factor authentication, VPN connectivity support Co-ordinate and escalation with other support groups. Current location- Expected CTC- Current CTC- Notice period- Experience- Current designation- Current company- English communication rating- Ready for Night Shift-
Job Type: Full-time
Salary: ₹300,000.00 – ₹550,000.00 per year
Day range:
Shift:
Ability to commute/relocate:
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