Bajaj Allianz General Insurance Company Looking for Tech Support- Health SBU at India Full Time

IT SPOC

Provide technical support to the business teams and IMDs alike to ensure smooth usage of the digital platforms like POS application, on boarding application etc.

Provide resolution to the sales teams within agreed TAT on any issue related to non-functioning of Digital assets.

Provide the requisite access to various digital platforms to the new joiners of the team and to the newly on boarded IMDs.

Follow up with the IT team for resolution of issues that are not in the purview of the job role.

Process- IT Integration (Digital Framework – Definition & Documentation)

Collecting details for new requirement or enhancements from stakeholders

Document creation

Taking sign off

Registering IT calls

Tracking & collaboration with required teams for delivery as per expectation & timelines

Process – IT Integration (UAT Session)

Conducting and be a part of UAT sessions with updated timelines.

Clearly monitor flow w.r.t requirements documented.

Pas back feedback & track changes till rectification.

Follow up for sign off of Testing for deployment.

IT Integration (Maintaining Tracker)

Creating tracker of all requirements & Projects received for change/development.

Maintaining tracker and matching the same with major stakeholders – Business & IT.

Product Design

Work closely with Business on curation/carving out products on Group chassis.

Coordinate with Business & UW for finalization of terms.

Work with Operations for creation of relevant templates & functional test cases.

Align development of GC/Product with IT.

Track UAT release and aid in testing for various stakeholders.

Monitor clearance of UAT feedbacks and position for deployment.

Post deployment handover to Business (Loader, Process flows, etc).

Competitor analysis & Benchmarking

Pick & analyze various products & journeys of relevant competitor.

Benchmark the same against existing journeys of BAGIC with clear gap/feature analysis.

Explore on adopting/Bettering the same for Business handled.

Department

:

HO

Open Positions

:

1

Skills Required

:

Profit Centre, Product Costing

Location

:

HO

Education/Qualification

:

Graduate/ post graduate

Posted On

:

01-Aug-2023

Designation

:

Tech Support- Health SBU