“This position is open with Bajaj Finance ltd.” We are looking for Head IT Infrastructure who is responsible for Strategic IT Planning, Day to day operations of managing Cloud Services, Data Center Operations, Enterprise Network, End User Support Services & Vendor Management. He will be also responsible for systems deployed in hybrid environment (cloud and premise DC) including system setup, administration, monitoring, incident resolution, problem management, change management, performance management, service desk, availability management, capacity planning & disaster recovery. Liaison with OEM, Partners for timely fixes and ensuring various compliance and security policy adherence. Candidate will be a technically competent with strong communication, leadership, and organizational development skills. Must be able to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment.
Job Duties & Key Responsibilities
Duties and Responsibilities – • Cloud Management • Creates and maintains strategies related to Cloud Infrastructure and Cloud Services (AWS Azure) throughout the enterprise ensuring applications are built for scale • Well versed with application architectures which are built for scale using on Azure Kubernetes multi nodes databases message queue tools APIM Redis cache etc. • Analyze the cloud infrastructure and find ways to optimize cloud cost without compromising on scalability of applications • Monitoring and management of cloud infrastructure using tools like new relic data dog log analytics FSO ADX etc • Timely evaluation qualification and implementation of new software products Azure Services tools on Cloud platform • Experience on implementing Infra automation using tools such as Chef Terraform Jenkins • Implement various organization security policies • Hands-on technical depth enables direct oversight problem-solving leadership and participation for complex infrastructure implementation system upgrades and operational troubleshooting • Review and approve various critical change requests • Data Center Management • IT Service Management Server and storage management Virtualization (VMWare) networking systems management and project management • Sound Knowledge on AD DNS DHCP IPAM PIM Backups data replication strategies and Disaster Recovery • Knowledge on Data center facility management processes • Knowledge of various operating systems Windows Linux & AIX • Knowledge of various storage systems & storage virtualization • Review of Infra Monitoring tool and preparing management dashboards • Conduct calendarized DR Drills & HA Drills for core and customer facing applications • Review and approve various critical change requests • Enterprise Network • Develop network strategy and associated policies and plans • Know how on handling large MPLS network Data Center networks Replication Links between DC-DR Cloud direct connects and remote network connectivity for users and Site-to-Site VPNs • Responsible for managing network security devices and new branch rollouts • Assisting Tech Infra & Ops team to devise best practices and compliances on network security • Review and approve various critical change requests • End User Services • Devising strategies for service excellence and improve on operational efficiency • Work with support partner and manage the service SLAs and drive various organization projects • Review of Access Management Compliance for on role and off role resources • Management of office 365 platform including Mailbox MS Team etc. integration • IT Infra Procurement and Vendor Management • Identifying strategic vendors tie-ups and managing the relationships • Conducting regular reviews with support partners • Yearly Renewal Contracts Annual Budgeting exercise & tracking • Strong vendor management and partner relation skills to identify and leverage resources
Required Qualifications and Experience
• Experience of managing large scalable infrastructure • Good understanding of server technologies such as Operating systems, servers, backups, etc • Good Technical Knowledge of Hardware, Storage, Operating Systems & managing the Enterprise Network • Knowledge and experience in IT project planning, implementation, and management • Thorough knowledge of ITIL framework • Good experience in handling multiple infrastructure projects • Exceptional leadership skills with the ability to develop and communicate a tech infrastructure, dev ops, and IT vision that inspires and motivates staff and aligns to the IT and business strategy • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role • Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills • Expertise in budget planning and financial management • Deep understanding of current and emerging technologies and how other enterprises are employing them • Should be aware of vulnerability management and backup restoration drills