Ensuring IT Security and Risk Management at certain intervals Review data back up status from o365 backend.Discuss with various partners in office if they have any new IT Idea/solution which they want to implement in their day to day working and act on it. Send Monthly mail on how to use Ticket system by sending mail to support.
Including Mail to not save any work files on desktop.Ensure IT passwords are changed on timely basis which would result into risk man-agement. Ensure 100% of the o365 users are syncing data in one drive on a real time basis Discuss once in a month with each partner on IT initiatives/solutions re-quired by them which could improve their daily efficiency.
Maintain a list of all such requests on sharepoint and suggest solutions for the same along with estimated cost for the same. Present the same to core for approval or rejection as the case may be within 30 days of receiv-ing the request from any partner.
If approved ensure that the solution is implemented appropriately within next 60 days from date of core ap-proval. Suggest and recommend laptop models to be pur-chased by the firm based on past experience with existing models and based on cost optimisation. Issue purchase orders for new computer purchases after following the ISO procurement procedure and after proper approvals from reporting manager. Coordinate with IT vendors for invoicing and payment. Install and configure laptops PCs in accordance with IT security policy and install only approved and mandatory software. Delete all games which come along with the windows installation. Asset Tag Sticker with asset number (as per IT tracker) to be affixed physically to all laptops purchased. Regularly study various new launch-es, models and price movements in prices of laptops and suggest cost reduction and performance optimi-sation suggestions to your reporting manager. Ensure availability of laptops at all times in time and that no time of new joinees is wasted in waiting for new laptops prior to start of work.
Ensure that only laptops as per re-quirement are purchased and that there is optimum use of laptops within the office. Define levels of users who would not be given ac-cess to their own personal laptops example first year CA trainees. Ensure that proper and duly signed invoices are received from the IT vendors and that the duly complet-ed purchase orders are filed for ISO audit. Install only firm approved soft wares which are duly licensed on firm laptops.
Ensure all the firm standard soft-wares as per approved list main-tained by the firm are installed and none of the standard software are missed out.
Ensure all software and games which need to be uninstalled while configuring a new laptop are unin-stalled.
Maintaining Software License and keeping proper record of the same.
Ensuring no pirated software’s are installed in any offices in the firm. Ensure 100% of the IT assets are asset tagged including PCs, laptops, printers, hard disk, pen drives etc.
Maintaining Asset list tracker and updating it whenever required. Ensure all laptops & PCS are updated with latest security patches and all maintenance steps are completed every Saturday.
Antivirus should be updated & scan all laptops PCS & both server every Sat-urday.
Restart both the server on weekend
Ensure all weekly Maintenance report updated in the tracker on sharepoint. Suggest every 15 days if not Weekly Only deal with approved vendors and no other vendors.
Obtain atleast two quotations for each kind of service order and negoti-ate on prices quoted by vendor.
Ensure that hardware issues are re-solved and asset is delivered within seven days from the date of com-plaint by users. Ensure unlicensed/Crack software should not be installed in any lap-tops/PCs. Ensure USB blocked in all laptops/ PCs except directors & NP(Required).
For DSC-Allow hardware IDs in Syman-tec Manager. All routine complains to be resolved within one working day. All special complains within three working day. Ensure that critical data at all branches is restored at remote locations or by way of cloud backup so as to ensure business continuity in case of fire or disaster. Ensure that Wifi password is available only to authorised persons.
Ensure that wifi password is reset every quarter
Ensure guest wifi password is reset every week. To generate weekly ITMS reports and to present them at review meets Study various usage reports in admin panel and identify users which are not using all the features available in of-fice 365. Once identify call the respec-tive users and discuss issues being faced by them for using such fea-tures. Release blocked emails and whitelist domain names within 24 hours of receiving a request Ensure all trainings are recorded by msteams for business and that the recorded trainings are provided to the Knowledge Manager for necessary action.
Train partners to use wireless projectors available in office.
If users are required to join from remote location in a training or conference ensure that appropriate instructions to join from remote locations are given to the remote location users so that no issues arise at the time of joining and time is saved for the group. If required carry out a test check prior to the meeting/conference/training. Ensure original windows & office are updated installed in all laptops/PCs in the tracker and license key tracking has been kept in the tracker on sharepoint. Ensure all laptops/PCS is updated which have additional software on the sheet. To ensure that no resource (either employee or IT asset viz. Laptop) is unutilised or idle for even a single day. Ensure cost optimisation by way of surrendering excess licenses and obtaining multiple quotations while procuring new licenses.
Job Type: Full-time
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