At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Summary
Technical Lead of PLM Support and Administration team
Lead role handling deployments of enhancements and real time issue resolution in Healthcare domain
Essential Duties and Responsibilities
Support of Teamcenter PLM software – TcU, Integrations, Document Management, Account Management, and Workflows in production
Subject Matter Expert in Siemens Teamcenter Unified which includes addressing end-user incidents and requests for assistance within agreed service level guidance in support of business and IT priorities
Implementation and configuration of Teamcenter applications
Experience in TC operations such as, Data creation, Transfer ownership, Change Group & Role, Saved Query creation, GRM Relations etc.
In-depth analysis and debugging of rendering configurations, BOM management and Workflow Issues
Participate in Periodic reviews of processes based on Pharma Regulatory requirements
Adhere to all the Validation process and standard
Familiar with ITIL framework and process flow.
Experience with BMIDE Naming/Revision rules, Deep copy rules, Action rules
Increase customer satisfaction by taking ownership to drive reported issues to resolution with minimum supervision. Strong analytical, debugging, and problem solving skills. Able to handle critical customer situations
Knowledge of Remedy System to facilitate Incident/Service Request and Change Management
Knowledge of quality tool, HPALM for Problem Management
Co-ordinate patching activities of servers with Plan & Build Teams
Co-ordinate enhancements and bug fixes with Third Party Vendors
Problem solving skills and working on root cause analysis (RCA)
Lead role handling deployments of enhancements and real time issue resolution in Healthcare domain
Qualifications
Sound knowledge of PLM concepts
Experience in Java coding & architecture
Experience in Teamcenter client & server customization
Preferred knowledge in C++ coding concepts
In-depth knowledge of Teamcenter data model, BOM Management, Workflows
Strong experience with Oracle database and SQL
Knowledge of Devops tools such as Jenkins for deployments and service restarts
Hands on experience in upgrade activities in Teamcenter, prioritization of enhancements and release management
Good Analytical, communication and Problem-Solving Skills
Strong passion to learn technologies, framework, and strategies required to manage IT operations in a global organization
Experience in installing, configuring 2-Tier & 4-Tier clients, file management server
Experience with Shell Scripting
Experience with LanDesk, Citrix & Sharepoint configurations
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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