BCD Travel Corporate Looking for System Administrator at Mumbai, Maharashtra Full Time

Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience to support BCD Travel in establishing and enhancing the APAC based arm of the Global Organization? Do you have a solid understanding of the software & hardware? You might be exactly the new team member we are looking for.

System Administrator

Mumbai India

The System Administrator represents the Enterprise ICT Organization, and will cooperate with other IT functions to support the regular flow of business and IT projects and tasks. The System Administrator will adhere to all standards, policies, procedures, and security requirements. This associate will proactively improve processes and determine and recommend more effective products and applications. The System Administrator supports hardware, software, and other technical solutions. This associate will adhere to all SLAs and communicate in a timely manner with stakeholders. While most tasks can be executed from the office, varying degrees of travel may be required.

Your responsibilities:
Troubleshoot hardware, software, and other IT solutions:
Should be able to work any shift

Should be able to work on-call shifts as required

Troubleshoot hardware, software, and other IT solutions

Installation software:
Ability to install software

Complete tasks required to maintain service levels

Follow all ICT policies and procedures

Follow security best practices

Has good communication and customer service skills:
Ability to communicate to all levels of management

Escalate cases to appropriate teams when necessary

Escalate all major incidents

Ability to add, change or modify new or existing reports

Provide assistance to other technical teams and follow security best practices:

Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures

Provide assistance to other technical teams (hands-on support)

Proactively provide high levels of ICT availability, performance monitoring, and capacity management, following ICT best practices and adhering to any company/department SLAs

Will install, move, and remove cabling and/or equipment

Design, develop, and/or update and implement team standards, processes, and documentation:

Will monitor, correct, and report observed infractions of security policies and procedures

Assist in the design, develop, and/or update and implement team standards, processes, and documentation

Will monitor, correct, and report observed infractions of security policies and procedures:

Will monitor, correct, and report observed infractions of security policies and procedures

Other:
This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:
5 to 6 years Technical Experience in a 24 x 7 IT Environment

Good Communication Skills, Oral, Written and Presentation

Working Knowledge of IT systems

Effective Troubleshooting and Problem Solving Skills

Good Customer Service Skills

Ability to Interpret and Follow Written IT Policies and Procedures

Some Experience with Microsoft Business Software Applications and Other Communication Tools

Travel

Technical Degree or Equivalent on the Job Experience

Certification in ITIL Standards

Microsoft and/or Cisco Certifications

What we offer you:
This is an exciting job within an international work environment. You’ll be working with a great international team of colleagues. And, we offer you a competitive package, training, career development, flexible hours and a dynamic work environment.

You’ll be joining a company that cares about its people – BCD is the first global travel management company to be awarded Investors In People (IIP). We recognise the importance of having a diverse employee base which reflect the geographies, customers and communities within which we serve. We celebrate our different backgrounds, varied experiences and unique points of view.

Your work location:
Mumbai, India

How to apply:
Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

Get to know us

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with more than 13,500 creative, committed and experienced people. For more information, visit www.bcdtravel.com.

This position is not open to third-party recruiting agencies.