Roll: – Desktop Support Engineer
-: Responsibility’s: –
· Responding to client support requests.
· Contacting clients to find out the nature of the problem.
· Traveling to the client’s location or connecting via a remote link.
· Troubleshooting hardware and software issues.
· Installing and maintaining hardware and computer peripherals.
· Installing and upgrading operating systems and computer software.
· Troubleshooting networking and connection issues.
· Advising on software or hardware upgrades.
· Providing basic training in computer operation and management.
· Completing job reports.
-: Requirements and skill set: –
· Proven work experience as a desktop support engineer or support technician.
· Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
· Knowledge of popular operating systems, software applications, and remote connection systems.
· Ability to solve complex hardware and software issues.
· Ability to travel and work after hours when necessary.
· Excellent interpersonal skills.
· Good written and verbal communication skills
Note : – KRA will vary depends on client site environment.
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
Shift:
Ability to commute/relocate:
Education:
Experience: