Benchmark Computer Solution private limited Looking for Desktop Support Engineer L1 at Mumbai, Maharashtra Full Time

Job description Job description

Skills required :

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc…)

2. Installing & configuring computer systems

3. Diagnose hardware & Networking faults

4. Configuring & maintaining Outlook

5. Troubleshooting & providing resolution to problems

6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

8. Knowledge of Crimping & Punching

9. Install Antivirus Server

10. Provide Remote Support

11. Maintain Antivirus Back up

12. Daily, weekly & Monthly Back up

13. Ability to handle clients professionally during all interfaces

14. Log & keep records of Customer queries

15. Log calls with Service providers

16. Maintain Service Installation Reports

Software skills

1.Windows operating system (server/desktop)

2.mail applications

3.Firewall & router commands.

4.Antivirus setup

5. MSoffice 365 and Teams setup and troubleshooitng

Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹22,000.00 per month

Benefits:

Shift:

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9619495776