Hello,
Greetings from Bharti AXA Life Insurance!!
Location : Malad West
Job Overview:
To manage Applications related to Operation process such as CRM, Complaint handling system etc.
Job Description :
1. Understanding user requirements / Issues.
2. Support issue governance.
3. RCA and resolution of Production issues.
4. Understanding requirements from User and manage development of the same.
5. Manage team and vendor resources.
Work Experience :
1. Should have 7-10 years experience.
2. Should have Life Insurance knowledge and should be well -versed with processes.
3. Should have experience of support role.
4. Should have testing knowledge.
5. Should have project management skills.
6. Expertise in CRM applications
7. MS SQL server including SP, functions, etc.
8. API development and testing (SOAP & REST)
9. Experience in PM tools like JIRA
Qualification:
Graduate
Special Skills:
Life insurance certification and knowledge of SDLC will be an added advantage.
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