Job Description
Department – Information Technology
Post – IT Executive/Senior Executive
Location – BioGenomics Limited, Pondicherry
Basic Knowledge
1) Installation and troubleshooting of desktop, Laptop, Printer, windows operating system, MS office, antivirus, and other application software’s
2) Preventative and corrective maintenance, repair tasks on computers, laptops, printers, and any other IT equipment’s
3) Work within the scope of IT compliance
4) Perform Internal network/LAN support, Troubleshooting internet problems.
5) Desktop/laptop data backup/restoration
6) IT Helpdesk ticket logging for attended calls
7) Email id creation & configuration in desktop/laptop/mobile
8) Basic networking knowledge is required
9) Co-ordination with our regional offices/plants as required
10) Co-ordination with material suppliers, vendors, ISPs for problem resolution.
11) On-site or offsite employee support either physically or by remote software
12) Assistance to IT team in various projects, firewall, server, or network problems
13) Responsible for tracking hardware and software inventory
14) Performs work within SLA with good relationship with user
15) Knowledge of physical and logical access control within department
16) Should work as per company requirements/policies
17) Knowledge and understanding of client server architecture
Analytical Instrument Knowledge (Required)
1) Administration and User rights assignment in analytical instrument software
2) Daily/Periodic online and offline data backup and backup monitoring
3) Documentation and updating of SOPs and formats related to analytical instruments, change control and preparation of CAPA.
4) Knowledge of GMP Practices and CFR 21 for IT governance in pharmaceuticals
5) Must have basic knowledge of pharma analytical instruments like HPLC, GC, UV, FTIR,
Potentiometer, Auto-titrator. Candidate should have worked on this as IT perspective.
6) Should have very good hold over documentation
7) Knowledge and understanding of OpenLab, Lab solution, Chemstation, Perkin Elmer,
Chromeleon, Empower system software’s.
Skills (Required)
1) At least 4 to 5 years of work experience in desktop support engineer.
2) Resident of nearby areas as work location
3) Should have completed computer hardware and networking course.
4) Education must be diploma in computer/BSC/BE in computer stream from government universities only.
5) Able to Speak local language, Tamil,English & Hindi
Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 – ₹35,000.00 per month
Shift:
Ability to commute/relocate:
Experience:
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